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What personal information do we collect from the people that visit our blog/website?
When ordering, emailing or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter or service, fill out a form or enter information into a form on our website.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To improve our website in order to better serve you.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular malware scanning.
Do we use an SSL Certificate?
We do not use an SSL certificate because we are not collecting sensitive or financial data directly on our website. Any and all financial transactions are handled by a third party (PayPal) which does implement an SSL certificate.
Do we use ‘cookies’?
We, along with third-party vendors such as Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to measure website stats.
Opting out: Users can set preferences for how Google advertises to them using the Google Ad Settings page. Alternatively, the user can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look under your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features (which make your site experience more efficient) may be disabled and/or may not function properly. However, you will still be able to place orders.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
You can change your personal information:
• By emailing us
Does our site allow third-party behavioral tracking?
Yes, it’s also important to note that we allow third-party behavioral tracking.
RHPA (Regulated Health Professions Act)
As a registered occupational therapist, Mary Beth Bezzina complies with all regulations and standards pertaining to privacy, confidentiality and record keeping. This includes the Personal Health Information Protection Act, 2004 (PHIPA) and the College of Occupational Therapists of Ontario Standards for Record Keeping.
PIPEDA (Personal Information Protection and Electronic Documents Act)
PIPEDA applies to the collection, use or disclosure of personal information in the course of a commercial activity. As specified by PIPEDA we must obtain an individual’s consent when collecting, using or disclosing an individual’s personal information.
Under PIPEDA, personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:
• age, name, ID numbers, income, ethnic origin, or blood type;
• opinions, evaluations, comments, social status, or disciplinary actions; and
• employee files, credit records, loan records, medical records, existence of a dispute between a consumer and a merchant, intentions (for example, to acquire goods or services, or change jobs).
An individual may complain to the organization in question (Mary Beth Bezzina) or to the Office of the Privacy Commissioner of Canada about any alleged breaches of the law.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
• We will notify the users via in-site notification within 7 business days
• We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Mary Beth Bezzina, MSc, OT Reg (Ont)
573 Upper Queen Street
London, ON N6C 3T8